The customer can choose to cancel an order at any time before it's dispatched. The order cannot be canceled once it’s out for delivery. However, the customer Cannot choose to reject it at the doorstep one reached.

The time window for cancellation varies based on different Products and the order cannot be canceled once the specified time has passed.

In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged.

The details about the time window mentioned on the product page or order confirmation page will be considered final.

In case of any cancellation from the seller due to unforeseen circumstances, a full refund will be initiated for Online orders.

Black Boat Hair's reserves the right to accept the cancellation of any order. Black Boat Hair's also reserves the right to waive or modify the time window or cancellation fee from time to time.

​